How To Get Back Your Hacked Gmail/Orkut/Google Account!

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Orkut Gmail Google Account Hacked

This is my official reply to all mails/comments/scraps asking me how to get back hacked Gmail/Orkut/Google Account. Everyone should read this no matter how safe you think you are! ;-)

As Google Account is a single account used across all Googles services like Gmail, Orkut, Blogger, Adsense, Checkout. etc, it can turn out to be our worst nightmare if it gets hacked!

Like many other online services Google tries to protect your account with secret question as well as optional secondary email address. But there is one more official option which only Google Provides!

Now lets go step-by-step…

#1. Trying "Forget Password" Option

I know this will not work in most cases, as options like forget password rely on secondary email address and security question, both of which can be easily changed once a account gets hacked. Still you should try atleast once as most password gets hacked by script kiddies and not by real hackers.

So go to Forget Password form first!

 

#2. What if "Forget Password" Option Fails

You can submit a form to Google in which you can provide details about your Google Account usage.

Details include information which most likely only real owner can provide. Here are few things for example…

  • Last successful login date
  • Account creation date
  • Google products you used with this account and the date you started using each one
  • Details about Orkut account (if you use Orkut)
  • Details about Blogger account (if you use Blogger)

Now most important part is what they quoted on the form,

"Please answer each question as thoroughly and accurately as possible. If you’re not certain about some of the information, provide your closest estimate. Whether or not we can return your account depends on the strength and accuracy of your responses."

So I will suggest following things…

  • Your goal should be to give Google maximum & accurate data! So take your time and submit form with maximum amount of information possible. You can consult your trusted friends if you are not sure. As an example it could be Sam or Bob who invited you on orkut. If you are not sure call them up and ask it!
  • Submit only one form! Yes this should be common sense. Do not submit multiple forms. A person who uses around 10-15 Google products asked me if he can submit multiple forms mentioning different Google products.
  • Submit form from the place which you use most often to access your account like PC at home! Although they haven’t mentioned this explicitly, line above submit button says, "Please note that we need your IP address in order to resolve this issue. Your IP address will be captured automatically when you submit this form."

Finally Contact Form is here!

I advise everyone to have a look at this form and information it asks. You can prepare a document about secret info, may be in cell phone or pen down it on a paper. This will come handy if something goes wrong in future! :-)

I guess I have offered my best possible help on the issue. It may or may not work but Thats all I can do. So do not mail me asking to hack any account! ;-)

 

Related Article: How To Deal With Your Duplicate Profile / Impersonation on Orkut!

 

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30 Comments (including Pingbacks/Trackbacks) so far »

  1. #
    TechPavan on March 15, 2008

    Nice tips…. congrats….

  2. #
    Rahul Bansal on March 15, 2008

    @TechPavan
    Thanks… [:)]

  3. #
    soleh on March 15, 2008

    Thanks for the info

  4. #
    Angel on March 15, 2008

    Hi Rahul,

    I wanna let you know only one thing: I really enjoy very very much your site since my first visit a few days ago. It’s great, fantastic, one of my faves for sure!! Thanks for the tips and help on all posts which I’ve read as often as I can. Keep up with the good job, God bless you!

    Greetings from Brazil. :)

  5. #
    Rahul Bansal on March 18, 2008

    @soleh
    Your welcome buddy! :-)

  6. #
    Rahul Bansal on March 18, 2008

    @Angel
    Your welcome buddy…. Thanks for nice comment and words of appreciation… :-)

  7. #
    tanmay on April 11, 2008

    the page is nt opening ???

  8. #
    Rahul Bansal on April 12, 2008

    @tanmay
    Must have been temporary problem. I just checked the link and its opening. :-)

  9. #
    teja on April 18, 2008

    CAN u pease tell me wat to do if my orkut account is hacked and the security question is changed and i have no access to know wat the scurity question is

  10. #
    Rahul Bansal on April 24, 2008

    @teja
    First sorry for late reply buddy… :-( Now Orkut account is no different than Google account so go on and submit the form I mentioned in above post… :-)

  11. #
    jaagriti on April 27, 2008

    can u please help me in retreiving my old passowrd as somebody has changed the password of my gmail account.

    my id on gmail is

    chaand07@gmail.com

  12. #
    Rahul Bansal on May 3, 2008

    @jaagriti
    Read above post first.
    If you have any trouble submitting form, let me know :-)

  13. #
    Rakesh on May 17, 2008

    Hi,

    Can u beleive this !

    I used ur tip and

    I GOT MY GOOGLE ACCOUNT BACK IN 20 MINS FLAT….YES 20 MINS FLAT……WOW WONDERFUL GOOGLE…..

    THX TO U FOR THE TIPS…..LOVELY ONE…

    RAKESH

  14. #
    Rahul Bansal on May 18, 2008

    @Rakesh
    Thats a great update for all of us. :-) Thanks for sharing… :-)

  15. #
    harsh on June 24, 2008

    hey rahul vat u hv written above is true bt my email id was hacked n i filled this form….google said dat v cnt give ur password back bt cn delete ur orkut account if u give us d right information…n ven i gave d rt. information they deleted my orkut account….bt the problem is dis dat my email id still exists n dat person who hacked ma profile cn still use it……hw cn i get back my password of email id…..

  16. #
    Rahul Bansal on June 24, 2008

    harsh
    Sorry to here that buddy… :-( Now how can be you sure about your email id being in use?
    If you have some more info contact Google again and ask them to delete entire Google account this time.

  17. #
    Sarfaraz on September 8, 2008

    hi

    last night my orkut account was working propery
    byt whrn i m ooginh my orkut account its showing that ur acccount was deleted wht shoud i do fo reactive my orkut account i want all my albums , scraps and friends plzplz plz its is very importnat to me
    plz do some thik or give me the solution how i can active my orkut account my email id is

    sarfaraz71@gmail.com

  18. #
    Rahul Bansal on September 8, 2008

    @Sarfaraz

    I don’t think you can get back your account easily. Best way is to contact Google for support!

    Also try this ASAP, it may work..

    1. It looks like you use Gmail, so login to Gmail first.
    2. Then open Orkut in new window/tab.
    3. You may see Join Orkut option as your old Orkut account is deleted.
    4. Then click on join and you may see option like "restore" old account.
  19. #
    sidharth mishra on September 17, 2008

    hey,tat was a wonderfull tip…but plz can u suggest me how to get my deleted orkut account reactivated…it actually got delted accidentally… plz help me….

  20. #
    Rahul Bansal on September 18, 2008

    @sidharth mishra - Already answered! Check above comments.

  21. #
    tim spring on October 8, 2008

    Is there a way to copy my complete account to a duplicate account. i want to copy everything all my received and sent e-mail and my chats.

    I want to start a new chapter in my life and keep everyting, but not in this account. i want to keep all the dates and times of e-mail and chats intact.

  22. #
    Rahul Bansal on October 10, 2008

    @tim spring -
    If you want to start using a new email and if your new and old email id is using gmail, then there is a very lengthy but nice workaround.
    Do let me know if that is your case, so I will post about it in details. :-)

  23. #
    mocherla_p on October 26, 2008

    Hi,

    my gmail id has been hacked & i have filled the above mentioned form.but the problem is that hacker changed both my security question & secondary email id….so how can i ask google to cancel my gmail & orkut accounts???

    pleeeeeeeeeeeeeeeeease help me

  24. #
    april on November 2, 2008

    Yes, those options do not work if the hacker changes the account ID and secondary email address.
    I cannot have my password emailed to me.
    I cannot even submit a gmail form with another email address as it says my account id is incorrect!
    I tried to email gmail and fill out every other form I could on their site.
    I have 4 business email addresses that I link into this gmail account. One of them was set up to ’send mail as’, so my account was hijacked and it sent spam to all my contacts as my work email address! I’ve since changed the passwords on these other accounts.
    Now, my entire account is still compromised and I don’t even know how to tell gmail about it!
    Any other suggestions?

  25. #
    kshitij on November 25, 2008

    hi dude..i cnt access my orkut n gmail account…smn1 sended me a scrap view my profile 22.web.net..n as soon i clicked my profile showed hacked by jack….n once i logged out i couldnt log in again…plz tell me d way

  26. #
    Rahul Bansal on November 25, 2008

    @kshitij -
    Have you tried following instructions given in this post?
    There is no other way…

  27. #
    sneha on November 29, 2008

    can u please help me.my gmail has been hacked and if i try the above procedure given by u(i did it many times and it worked before)it seems to be a prob.i got a reply that my account has been disabled.please help me to get it back.my hacked email id is sneha4a6@gmail.com
    thanks in advance

  28. #
    Rahul Bansal on December 1, 2008

    @sneha -
    There is no other option. If this doesnt work for you, you have to open a new account. Sorry. :-(

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